Insights

Customer-centricity: More than Responding to Needs

This short video clarifies the misunderstanding that customer-centricity is just about responding to customer needs. It's so much more!

What is the Agile Mindset?

Based on Carol Dweck’s concept of growth mindset, the agile mindset is our mental models and behaviors regarding uncertainty and ambiguity.

Why (and How) I Joined Riot Games

Why I decided to sell my own successful consulting company and join Riot Games is a story for learning the power of a truly agile company.

Resistance to the Agile Mindset

Organizations often put up a lot of resistance to embracing the agile mindset. This video shares how we, as agile coaches, can help.

Advice for Aspiring Agile Coaches

This video shares my heartfelt advice for aspiring agile coaches. It's a hard journey to be a great coach—and it is so worth it!

Defining Agile

Agile as a mindset described by four values, defined by twelve principles and manifested through unlimited practices.

Shu Ha Ri: How to Start an Agile Journey

Shu ha ri describes progressions of learning, from rule-following to true mastery. It's a perfect model to understand your agile journey.

Change Management in an Agile Organization

Change is a continuous reality for organizations that are trying to be agile. Agile organizations need strong internal change capabilities.

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